Common queries answered
Frequently asked Questions
For a detailed list of our showroom locations and opening hours, please click here.
Orders are typically delivered within 4–10 business days, depending on your location.
Yes, store pickup is available. Please ring ahead to confirm your order is ready prior to pickup.
Please view our returns policy here.
Contact us as soon as possible before your order ships. We’ll do our best to update the address.
Once your order ships, you’ll receive a tracking link via email.
You can create a technical support ticket via our online portal.
Let us know immediately. If the order hasn’t shipped yet, we can update it for you.
Stay tuned, however at the moment we only ship to Australia and New Zealand.
Usually, yes—but sometimes items ship separately for faster delivery.